Conflict Resolution Articles in the Journal of Nursing

Using Emotional Intelligence to Combat Nurse Bullying

Tags: bullying conflict resolution emotional intelligence mindfulness

Nurse bullying and incivility is an epidemic happening in all settings, including among nursing leaders. Many nurses admitted to being bullied in the workplace. The American Nurses Association defines nurse bullying as "repeated, unwanted harmful actions intended to humiliate, offend and cause distress in the recipient," calling it "a very serious issue that threatens patient safety, RN safety, and the nursing profession as a whole." Bullying and incivility contribute to decreased employee and patient satisfaction scores, increased nurse turnover rates, psychological and physical distress, and a lack of motivation and engagement. Bullying can be overt, such as verbal criticism, name-calling, and insults. Indirect bullying can be rumors, gossip, and sabotage.

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Submitted by Dr. Chinazo Echezona-Johnson, DNP, EdD, LLB, MSN, PCC, CNE, CNEcl, NPD-BC, RNC-MNN

Promoting the Nursing Profession Through Shared Governance

Tags: advocacy advocate conflict resolution nursing leadership profession promotion shared governance

This article takes a historical look at the image of nursing from the days of Nightingale. The nursing profession is strained and incivility is on the rise. Now is the time to go back to the basics and look through the lens of shared governance to promote the profession and preserve its numbers.

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Submitted by Nancy Bellucci, PhD, MSN-Ed, MS, RN, CNE, CNOR

Inspiring Leaders

Tags: Authentic leadership conflict resolution inspiration leadership leadership in nursing

Characteristics of a successful nursing leader include adaptability, authenticity, and supportiveness. Leaders inspire employees with a vision, while managers provide direction to employees.

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Submitted by Jennifer Kinneret Ron, BSN, RN, CPAN

Attitude Matters: Attitudes and Values in Nursing

Tags: attitude attitudes and values in nursing behavior conflict resolution nursing nursing attitudes values

Even with a shared set of values and behaviors, we cannot underestimate the nurse’s attitude towards: others, their patients, their co-workers, and the organization they work for and towards the profession of nursing.

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Submitted by Maureen Kroning, RN EdD

Multidisciplinary Rounds In Various Hospital Settings

Tags: Bedside Manner conflict resolution hospital ICU ICU Nurse Multidisciplinary Rounds nurse

This paper focuses on the use of multidisciplinary rounds in various hospital settings with an emphasis on intensive care units. A comprehensive literature review on the studies that focused on the use of multidisciplinary rounds will be incorporated and referenced. Topics to be discussed in regard to application of multidisciplinary rounds are benefits, barriers, gaps in current literature, and recommendations for baccalaureate level nursing.

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Submitted by Venice Ababat, Jeremias Asis, Michelle Bonus, Chloe DePonte, David Pham